Winning in business means working smarter. The HP LaserJet Pro MFP M428 is designed to let you focus your time where it’s most effective – growing your business and staying ahead of the competition.
Built to keep you – and your business – moving forward
Scan files directly to Microsoft® SharePoint, email, USB, and network folders.1
Help save time by automating all the steps in a complicated workflow and use at a touch of a button.2
Best-in-class security – detect and stop attacks4
A suite of embedded security features help protect your MFP from being an entry point for attacks.4
Help ensure the security of confidential information with optional PIN/Pull printing to retrieve print jobs.5
Optional HP JetAdvantage Security Manager lets you set configuration.
Simply designed to uncomplicate your day
Set up this MFP fast, and easily manage device settings to help increase overall printing efficiency.
Tackle tasks quickly and easily – with the simple 6.8 cm colour touchscreen.
Print Microsoft office formatted files in addition to pdfs right off your USB drive.7
Sustainability is smart business
Avoid frustrating reprints, wasted supplies, and service calls using Original HP toner cartridges.
Help save paper right out of the box. The duplex print setting is set at default paper savings mode.8
Saves up to 22% over prior products.9
Print, Copy, Scan, Fax, Email
Print speed black (ISO, A4)
Up to 38 ppm1
Print speed duplex (A4)
Up to 31 ipm
First page out black (A4, ready)
As fast as 6.3 sec
Duty cycle (monthly, A4)
Up to 80,000 pages3(Duty cycle is defined as the maximum number of pages per month of imaged output. This value provides a comparison of product robustness in relation to other HP LaserJet or HP Color LaserJet devices, and enables appropriate deployment of printers and MFPs to satisfy the demands of connected individuals or groups.)
Recommended monthly page volume
750 to 4,0004
Number of users
Print quality black (best)
Fine Lines (1200 x 1200 dpi)
HP PCL 6, HP PCL 5c, HP postscript level 3 emulation, PDF, URF, Native Office, PWG Raster
6.86 cm (2.7 in) intuitive colour touchscreen (CGD)
Number of print cartridges
Automatic paper sensor
HP Printer Assistant, HP Utility (Mac), HP Device Toolbox, HP Web JetAdmin Software, HP JetAdvantage Security Manager, HP SNMP Proxy Agent, HP WS Pro Proxy Agent, Printer Administrator Resource Kit for HP Universal Print Driver (Driver Configuration Utility – Driver Deployment Utility – Managed Printing Administrator)
Secure Boot, Secure Firmware Integrity, Runtime Code Integrity, password protected EWS, secure browsing via SSL/TLS 1.0, TLS 1.1, TLS 1.2, IPP over TLS; Network: enable/disable network ports and features, unused protocol and service disablement, SNMPv1, SNMPv2, and SNMPv3, community password change; HP ePrint: HTTPS with certificate validation, HTTP Basic Access Authentication, SASL authentication, LDAP authentication and authorization, firewall and ACL, control panel lock, certificates configuration, UPD PIN printing, Syslog, signed firmware, administrator settings, access control, 802.1x authentication (EAP-TLS, and PEAP), Encrypted data storage, Secure data erase, automatic firmware updates, Secure Encrypted Print via optional job storage, compatible with optional HP JetAdvantage Security Manager
Fonts and typefaces
84 scalable TrueType fonts
Mobile printing capability
HP Smart App; Apple AirPrint™; Google Cloud Print™; HP ePrint; Mobile Apps; Mopria™ Certified; Roam capable for easy printing8
1 Hi-Speed USB 2.0; 1 rear host USB; 1 Front USB port; Gigabit Ethernet LAN 10/100/1000BASE-T network
Minimum System Requirements
2 GB available hard disk space, Internet connection, USB port, Internet browser, for additional OS hardware requirements see http://www.microsoft.com
Minimum System Requirements for Macintosh
2 GB available hard disk space, Internet connection or USB port, for additional OS hardware requirements see http://www.apple.com
Compatible Operating Systems
Windows Client OS (32/64-bit), Win10, Win8.1, Win 8 Basic, Win8 Pro, Win8 Enterprise, Win8 Enterprise N, Win7 Starter Edition SP1, UPD Win7 Ultimate, Mobile OS, iOS, Android, Mac, Apple® macOS Sierra v10.12, Apple® macOS High Sierra v10.13, Apple® macOS Mojave v10.14, Discrete PCL6 Printer Driver, for more information on the supported operating systems go to http://www.support.hp.com, enter your product name and search, click on User Guides and enter your product name and search for User Guide, search for your (Product Name) – User Guide, search for the Supported Operating Systems section, UPD PCL6/PS Printer Drivers, Supported Operating systems, for more information on the supported operating systems see http://www.hp.com/go/upd
Compatible Network Operating Systems
Windows Server 2008 R2 64-bit, Windows Server 2008 R2 64-bit (SP1), Windows Server 2012 64-bit, Windows Server 2012 R2 64-bit, Windows Server 2016 64-bit, Failover Cluster 2008 R2, Failover Cluster 2012 R2, Terminal server 2008 R2, Remote Desktop server 2012 R2, Citrix Server 6.5, Citrix XenApp & XenDesktop 7.6, Novell iPrint server, Citrix Ready Kit Certification – up to Citrix Server 7.18 for more information see http://www.citrixready.citrix.com, Linux – for more information see http://www.developers.hp.com/hp-linux-imaging-and-printing, Unix – for more information see http://www.hp.com/go/unixmodelscripts, UPD PCL6 / PS Printer Drivers, Supported for Compatible Network Operating systems please see http://www.hp.com/go/upd
512MB DDR; 512MB Flash
512MB DDR; 512MB Flash
Paper handling input, standard
100 sheet tray 1, 250 sheet input tray 2, 50 sheet Automatic Document Feeder (ADF)
Paper handling input, optional
Optional third 550 sheet tray
Up to 350 sheets (Tray 1: up to 100 sheets; Tray 2: up to 250 sheets)
Maximum input capacity (sheets)
Up to 900 sheets (with Optional 550 sheet tray)
Paper handling output, standard
150 sheet output bin
Up to 150 sheets
Maximum output capacity (sheets)
Up to 150 sheets
Finished output handling
Paper trays, standard
Paper trays, maximum
Maximum Input Capacity (envelopes)
Up to 10 envelopes
Media sizes supported
Tray 1: A4; A5; A6; B5 (JIS); Oficio (216 x 340 mm); 16K (195 x 270 mm); 16K (184 x 260 mm); 16K (197 x 273 mm); Envelope #10; Envelope Monarch; Envelope B5; Envelope C5; Envelope DL; Custom Size; Statement; Tray 2 & Tray 3: A4; A5; A6; B5 (JIS); Oficio (216 x 340 mm); 16K (195 x 270 mm); 16K (184 x 260 mm); 16K (197 x 273 mm); Custom Size; A5-R; B6 (JIS)
Media sizes, custom
Tray 1: 76.2 x 127 to 215.9 x 355.6 mm; Tray 2, 3: 104.9 x 148.59 to 215.9 x 355.6 mm
Paper (plain, EcoEFFICIENT, light, heavy, bond, coloured, preprinted, prepunched, recycled, rough); Envelopes; Labels
Media weight, supported
Tray 1: 60 to 175 g/m²; Tray 2, optional 550 sheet Tray 3: 60 to 120 g/m²
Scan file format
PDF, JPG, TIFF
Scan resolution, optical
Up to 1200 x 1200 dpi
Scan size, maximum
216 x 297 mm
Scan size (ADF), maximum
216 x 356 mm
Automatic document feeder capacity
Standard, 50 sheets
Digital sending standard features
Scan to email with LDAP email address lookup; Scan to network folder; Scan to USB; Scan to Microsoft SharePoint®; Scan to computer with software; Fax archive to network folder; Fax archive to email; Fax to computer; Enable/disable fax; Quick Sets
Scan speed (normal, A4)
Up to 29 ppm/46 ipm6
Scan input modes
Front-panel scan, copy, email, or file buttons; HP Scan software, and user application via TWAIN or WIA
Copy speed (black, normal quality, A4)
Up to 38 cpm
Copy resolution (black text)
Up to 600 x 600 dpi
Copy resolution (color text and graphics)
Up to 600 x 600 dpi
Copy reduce / enlarge settings
25 to 400%
Up to 999 copies
ID Copy; Number of copies; Resize (including 2-Up); Lighter/Darker; Enhancements; Original Size; Binding Margin; Collation; Tray Selection; Two-Sided; Quality (Draft/Normal/Best); Save Current Settings; Restore Factory Defaults
Fax Transmission Speed
Up to 400 pages
Fax Resolution Black (best)
Up to 300 x 300 dpi (halftone enabled)
Fax Broadcast Locations
Fax Speed Dials, Maximum Number
Up to 120 numbers
Fax Auto Redial
Fax delayed sending
Junk fax barrier
Yes, CSID matching only (Caller ID not supported)
Yes (receive only)
Fax PC Interface Supported
Yes, only for sending
220-volt input voltage: 220 to 240 VAC (+/- 10%), 50/60 Hz (+/- 2 Hz)
Power supply type
Internal (Built-in) power supply
510 watts (Active Printing), 7.5 watts (Ready), 0.9 watts (Sleep), 0.9 watts (Auto Off/Wake on LAN, enabled at shipment), 0.06 watts (Auto Off/Manual On), 0.06 (Manual Off)11
Typical electricity consumption (TEC) number
Blue Angel: 1.144 kWh/week; Energy Star: 1.247 kWh/week
ENERGY STAR® qualified; EPEAT® Silver; CECP; Blue Angel RAL-UZ 205
ENERGY STAR® certified
Operating temperature range
15 to 32.5°C
Recommended operating humidity range
30 to 70% RH
Minimum dimensions (W x D x H)
420 x 390 x 323 mm(without trays and covers not extended)
Maximum dimensions (W x D x H)
430 x 634 x 325 mm(without trays and covers not extended)
Package dimensions (W x D x H)
497 x 398 x 490 mm
Country of origin
Made in China
What’s in the box
No, please purchase USB cable separately
HP 59A Black LaserJet Toner Cartridge (3,000 pages) CF259A; HP 59X Black LaserJet Toner Cartridge (10,000 pages) CF259X
One-year Bench/Depot Repair warranty. Warranty and support options vary by product, country and local legal requirements. Contact your Contractual Vendor or go to http://www.hp.com/support to learn about HP award winning service and support options in your region.
Requires an Internet connection to the printer. Services may require registration. App availability varies by country, language, and agreements. For details, see http://hpconnected.com.
Connect printer/MFP to the network and complete customisation through the Embedded Web Server.
Based on HP review of 2019 published security features of competitive in-class printers. Only HP offers a combination of security features that can monitor to detect and automatically stop an attack then self-validate software integrity in a reboot. For a list of printers, visit http://hp.com/go/PrintersThatProtect. For more information: http://hp.com/go/printersecurityclaims.
Additional solution such as HP Access Control or HP JetAdvantage Private Print is required to use optional proximity card reader. Pin printing enabled via USB installed in rear of device.
Microsoft and PowerPoint are U.S. registered trademarks of the Microsoft group of companies. Feature works with Microsoft Word and PowerPoint 2003 and later. Only Latin language fonts are supported.
Pin printing enabled via USB installed in rear of device.
Based on HP Internal testing using normalised TEC Value, 2019.
Measured using ISO/IEC 24734, excludes first set of test documents. For more information see http://www.hp.com/go/printerclaims. Exact speed varies depending on the system configuration, software application, driver, and document complexity.
Duty cycle is defined as the maximum number of pages per month of imaged output. This value provides a comparison of product robustness in relation to other HP LaserJet or HP Color LaserJet devices, and enables appropriate deployment of printers and MFPs to satisfy the demands of connected individuals or groups.
HP recommends that the number of pages per month of imaged output be within the stated range for optimum device performance, based on factors including supplies replacement intervals and device life over an extended warranty period.
Scan speeds measured from ADF. Actual processing speeds may vary depending on scan resolution, network conditions, computer performance, and application software.
Rates achieved with Fast (V.34), standard resolution and simple images.
Local printing requires mobile device and printer to be on the same network (usually Wi-Fi access points bridge wireless to wired connections) or have a direct wireless connection. Wireless performance is dependent on physical environment and distance from access point. Remote printing requires an Internet connection to an HP web-connected printer. Wireless broadband use requires separately purchased service contract for mobile devices. Check with service provider for coverage and availability in your area. For more information visit http://www.hp.com/go/mobileprinting. To enable HP Roam, some devices may require firmware to be upgraded and an optional accessory to add Bluetooth® Low Energy (BLE) beaconing capabilities. Subscription may be required. For more information, visit http://www.hp.com/go/roam.
Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the product warranty. Power consumption values typically based on measurement of 115 V device.